How To Order Generic and Brand Products
We provide you with a step-by-step guide on how to order with us:
- Browse our catalog and select the product you are looking for. If you hesitate which product to choose, we recommend you to start with the category, and then follow the lists of the products at the category to look at the most efficient treatment available. Make sure to read descriptions and reviews.
- Once you determined which product suits you best, select the desired dosage and package.
Important: If you don’t know what dosage you might need or have any other concern regarding the usage of the product, go ahead and consult our professional medical team, established there to help you choose the right dosage. Be ready to provide our consultants with the details of your medical history. All consultations we provide our customers with are confidential.
- Choose a delivery method.
- Choose an insurance type.
- Make sure to use a promocode, if you have one, before placing an order.
- Fill in the order information required, while checking all the fields, and push the “Submit transaction” button. If the order is filled correctly, you will see the notification on the screen. The confirmation message will be automatically sent to the e-mail address you specified earlier.Once you filled all the above steps, you will receive a confirmation email to the email address you provided. Please confirm the order by following the link you will find in your email.
- If you have a prescription for the specific product, make sure to sent it us in a timely manner through the form you will find at the order page.
- As soon as you filled in the form at the checkout page and pressed the “Submit” button, the transaction details are sent to the processing centre. As soon as the payment is authorized, your order is being approved and processed.
How can I check the status of my order?
Tracking your order status depends on the country where the order is being delivered to.
We have 2 options to do that:
- Contact our support team.
- Check the status through the option. If you want to check your order/ delivery status, simply login into the member area, put in the Order ID and the e-mail address that you used when ordering. After that you will see your status, which is conveniently updated step-by-step as far as delivery goes.